Compliance Policies Procedures
At FRJ Properties, we ensure all our student accommodation and commercial rentals follow strict compliance standards, policies, and operational processes for safety, transparency, and professional management.
Student Accommodation
Compliance
- Tenancy laws & Rental Housing Act
- Fire safety & emergency exit compliance
- Sanitation & building inspection standards
- POPIA compliance for tenant data
Policies
- Lease agreements & deposit rules
- Tenant code of conduct
- Maintenance & repair responsibilities
- Safety & security protocols
Processes
- Tenant onboarding & orientation
- Monthly rent collection & reminders
- Property inspection & maintenance requests
- Complaint handling & dispute resolution
- Exit & handover checklist
Commercial Rentals
Compliance
- Lease laws & Commercial tenancy regulations
- Occupational Health & Safety compliance
- Municipal zoning & building codes
- Tax registration and reporting for rental income
Policies
- Lease agreements & payment terms
- Maintenance & property management rules
- Tenant conduct & professional behavior
- Privacy & data protection
Processes
- Tenant onboarding & reference checks
- Monthly invoicing & rent collection
- Inspection schedules & repair requests
- Complaint handling & legal recourse
- Exit procedures & deposit reconciliation